Within 10 days of receving your order, you will need to provide a digital photo of the problem for our review and we will investigate it.
If the printing did not pass quality control, we will reprint it for you at no additional charge and within the same production schedule as originally ordered.
We do not provide refunds. No exceptions.
Please refer to our Guarantees & Refunds in our Terms and Conditions for further information, and that you accepted when you placed the order.